Issue:
When attempting to install the Symantec Endpoint Protection client onto a machine, the installation fails and rolls back around the point of registering with LiveUpdate.
Solution:
In the registry,
Find
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData
value=%APPDATA%
and change it to
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData
value=%USERPROFILE%\AppData\Roaming
Restart Windows 7 and then install SEP client again.
Source:http://www.symantec.com
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Hi Rahul:
I am having this exact problem with installing printer. The add priner under devices and ptinter in Win 7 does now give me the option of adding tcp/ip port. I followed your suggestion and modifying the registry; but still the issue is not resolved and the status is the same.
My system environment is as follows:
It is a HP pavilion 2000 series that came with Win XP. I a using my system now under dual boot mode with XP and Win 7.
I have several problems under win 7. One of them is the TCP/IP port not showing as port option.
The other major issue I am facing is installing microsoft applications such as Office 2003 or 2002. When I install any of these applications, I get the popup wininstaller installing project” 3 times and does not do anything but hang the system for a while. It repeats for every click of the mouse. Thus I can not use for MS applications.
Your help is apreciated.
Thanks.
Elango
Comment by natesanelango — September 16, 2010 @ 5:45 am |
Hi,
You have to manually add registry entry…
Manually put all entries and then try.I have same problem before in windows xp pc…
thnx..
Comment by Rahul Patel — September 21, 2010 @ 4:10 pm |
MUCH THANKSSSS!!!!!
Thanks The Allmighty God for you!
Cheers Mate…
Comment by Ivan Skinner — March 20, 2011 @ 6:35 am |
worked for me, thanks
Solution:
In the registry,
Find
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData
value=%APPDATA%
and change it to
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData
value=%USERPROFILE%\AppData\Roaming
Restart Windows 7 and then install SEP client again.
Source:http://www.symantec.com
Comment by Topshotta — August 5, 2011 @ 10:29 pm |
This fix finally worked for me. I have been struggling with this problem trying other suggestions and nothing worked until I changed the registry value posted above. Thanks so much.
Comment by Fred — December 18, 2011 @ 4:33 am |
Thank you very much
Hermann
Comment by Hermann — December 23, 2011 @ 6:24 pm |
my registry is already set to that but the SEP still did not continue with the installation
Comment by keyes2000 — January 17, 2012 @ 7:02 am |
ok then first install live update and then try to install SEP
Comment by Rahul Patel — January 29, 2012 @ 3:25 pm |