RahulPatel–twikies…

September 11, 2010

SEP installation RollBack Issue on Windows 7 -Fix

Filed under: Tips n Tricks,Windows 7 — Rahul Patel @ 2:48 am

Issue:

When attempting to install the Symantec Endpoint Protection client onto a machine, the installation fails and rolls back around the point of registering with LiveUpdate.

Solution:

In the registry,

Find

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData
value=%APPDATA%

and change it to

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData
value=%USERPROFILE%\AppData\Roaming

Restart Windows 7 and then install SEP client again.

Source:http://www.symantec.com

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