December 26, 2012

Export-mailbox to PST file: unknown error in approving object

Filed under: Exchange Server — Rahul Patel @ 12:28 pm

I have some issue in exporting mailbox to pst file script on last month in Exchange 2007 Environment.

Basically for the backup purpose i have scheduled one script for backing up All user’s mailbox to pst every 3 hours.

It worked fine whole years but last month in November, its suddenly stop to worked with following error:

Error was found for User Name(email address) because: Error occurred in the step: Approving object. An unknown error has occurred., error code: -2147221233

I have found that one of the hotfix of outlook 2010 is responsible for this error. I have uninstalled this hotfix and restarted workstation, after that i ran this script manually and now it’s works!!

Please uninstall this hotfix and block from you WSUS server also.

Hotfix : KB2687623

I have also found one more hotfix, we need to remove : KB2598374.

Update February 2013

Please remove KB2597090



December 24, 2012

Shrink the SEPM 12.1 database

Filed under: Tips n Tricks — Rahul Patel @ 1:46 pm

I had an issue with SBS2008 C drive space, i have checked and found that SEP database size is nearly 3GB. I had then decided to reduce this database size ASAP. I had Google it found below solution from Symantec Web Site.

1. Backup your database.

Before running this tool, please backup the DB manually by stopping the Symantec Endpoint Protection Manager service and copying the sem5.db and sem5.log from “..\Symantec\Symantec Endpoint Protection Manager\db\”  to another folder. You can copy them back and start the SEPM service and embedded database service to restore the previous SEPM status.

2. Copy this tool into the “Tools” folder of the SEP Manager.

Copy the file ShrinkEmbeddedDB.bat and ShrinkEmbeddedDB.jar to folder “..\Symantec\Symantec Endpoint Protection Manager\Tools\”.

3. Double click file ShrinkEmbeddedDB.bat or run it from a command window.

4. Follow the prompt of the tool to delete the sem5.db.bak and sem5.log.bak after shrinking the database successfully.

I have successfully reduced  the SEP database size. I have performed above step in SBS2008 Environment.

Source: http://www.symantec.com/business/support/index?page=content&id=TECH185177

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