This solution is for error message when you try to create a new profile in Outlook 2003:
There was an error locating one of the items needed to complete this operation. It might have been deleted.
This error encountered and can be reproduced with the following:
- Downgrade Microsoft Office / Outlook 2007 to Office / Outlook 2003.
- Connecting to exchange server.
- Operating system: Windows XP Professional.
Figure 1. When creating a new profile, an error message pop up as soon as OK button is pressed.
profile is created even with the error message, and when trying to add a new account for exchange the same error pops up.
Solution:
- Delete or rename file: Mapisvc.inf in \Windows\System32 folder
- Delete or rename file: Mapisvc.inf in \Program Files\Common Files\System\MSMAPI\1033 folder
- Create a new profile again and setup will re-install that file. New profile can be created and Outlook can connect to exchange.