July 16, 2009

Outlook 2003 Error when creating profile

Filed under: Microsoft Office,Office 2003 — Rahul Patel @ 10:45 am

This solution is for error message when you try to create a new profile in Outlook 2003:

There was an error locating one of the items needed to complete this operation. It might have been deleted.

This error encountered and can be reproduced with the following:

  • Downgrade Microsoft Office / Outlook 2007 to Office / Outlook 2003.
  • Connecting to exchange server.
  • Operating system: Windows XP Professional.

There was an error locating one of the items needed to complete this operation. It might have been deleted.

Figure 1. When creating a new profile, an error message pop up as soon as OK button is pressed.

profile is created even with the error message, and when trying to add a new account for exchange the same error pops up.


  1. Delete or rename file: Mapisvc.inf in \Windows\System32 folder
  2. Delete or rename file: Mapisvc.inf in \Program Files\Common Files\System\MSMAPI\1033 folder 
  3. Create a new profile again and setup will re-install that file. New profile can be created and Outlook can connect to exchange.

November 24, 2008

Set Up a Vacation Message “Rule” using Microsoft Outlook 2003

Filed under: Office 2003 — Rahul Patel @ 10:59 am

Please download How to Set Up a Vacation.pdf from box…

November 22, 2008

Clear the Outlook Email Address Auto Complete Cache

Filed under: Office 2003,Office 2007 — Rahul Patel @ 5:06 am

Background: Outlook 2003 and Outlook 2007 has a feature called Email Address Auto Complete. As you type in an email address into the TO: or CC: field (and BCC: field I imagine) outlook will display a list of matching email addresses from the outlook auto-complete cache.

Here’s an example:


As convenient as the Auto Complete feature is, there are times when you need to remove these cached email addresses from the cache. Perhaps you just sent an email and you found out you made a typo….. Unfortunately that typo will remain in you cache until you delete it.

Solution: The fix is easy:

  1. Type the email address you wish to clear from the cache until outlook displays it as shown above.
  2. Press the down arrow key to select the email address and press the delete button.
  3. All Done

Another option if you want to delete all addresses in the cache file (outlook.nk2):

  1. Close Outlook
  2. Open Windows Explorer or IE and Paste %APPDATA%\Microsoft\Outlook into the address bar.
  3. Delete the file Outlook.nk2 file in this folder

Slipstream Office 2003 SP3

Filed under: Office 2003 — Rahul Patel @ 4:32 am

1. Create three folders on you c: drive – c:\MSOffice2003, c:\Office2003SP3, c:\TempSP3

2. Now Insert the Office 2003 CD and type “x:\setup.exe /a” in the Run dialog [x is your cd-rom drive letter]

3. Enter the required information like Name, Organization and Office 2003 Product Key. Click Next

4. Here you should choose c:\MSOffice2003 as the installation point

5. Accept the End User License Agreement [EULA] and click next. Files are now being copied to the installation pointed choose in step 4.

6. All files need to launch Office 2003 setup is being copied in to the folder you have been selected.

7. Copy Office 2003 SP3 file (Office2003SP3-KB923618-FullFile-ENU.exe) into the folder C:\tempSP3

8. Execute the following commands in sequence,

8a. Command to extract all Office 2003 SP3 files into the Office2003SP3 folder.
C:\TempSP3>Office2003SP3-KB923618-FullFile-ENU.exe /Q /C /T:C:\Office2003SP3

8b. Command to slipstream main Office 2003 files.
msiexec /p C:\Office2003SP3\MAINSP3.msp /a C:\MSOffice2003\PRO11.msi SHORTFILENAMES=TRUE /qb

For FrontPage2003
msiexec /p C:\Office2003SP3\MAINSP3.msp /a d:\MSFP2003\FP11.msi SHORTFILENAMES=TRUE /qb

8c. Command to integrate Office 2003 Web Components
msiexec /p C:\Office2003SP3\Owc11SP3.msp /a C:\MSOffice2003\OWC11.MSI SHORTFILENAMES=TRUE /qb

The Service Pack 3 has now been integrated into your Office 2003. It is safe to delete the c:\Office2003SP3 and c:\tempSP3 folders.

The Integrated (Slipstreamed) Office 2003 SP3 CD will require no serial (CD-key) during installation.

You can either burn the contents of the folder to CD or leave them on your hard drive.

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